How to confirm product quality before placing an order?
For in-stock standard products, you can apply for samples to verify quality. For OEM customized products, we produce according to your specifications and requirements, then send them for your final confirmation.
How to place an order?
After confirmation between both parties regarding specifications and terms, you can provide us with a Purchase Order (P/O), and we will issue a Proforma Invoice (PI) for your processing.
Do you provide OEM services?
Yes. We can formulate raw ingredients as required and provide processing for various dosage forms including capsules, tablets, liquids, and others.
What payment methods do you accept?
We accept Telegraphic Transfer (T/T), cryptocurrencies (USDT, USDC, BTC), Western Union, business account transfers, and PayPal.
How long is the lead time for shipping?
Small orders will typically be shipped within 3 days after payment. Bulk orders usually require 7-10 days for processing and dispatch.
What is your after-sales service policy?
We guarantee that our products are of top quality. If the quality is found not to be up to the agreed standard, we provide a full refund and immediate compensation to ensure customer satisfaction.