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Frequently Asked Questions
How to confirm product quality before placing an order?
For in-stock standard products, you can apply for free samples. You only need to pay the shipping fee. For OEM customized products, we will produce according to your specifications and requirements for your confirmation.
Do you provide OEM services?
Yes. We can formulate raw ingredients as required and provide processing for capsules, tablets, liquids, and other dosage forms.
What payment methods do you accept?
We accept Telegraphic Transfer (T/T), cryptocurrencies (USDT, USDC, BTC), Western Union, business account transfers, and PayPal.
How long is the lead time?
Small orders will be shipped within 3 days, and bulk orders typically within 7-10 days.
What is your after-sales service policy?
We guarantee 100% top-quality products. If the quality does not meet the confirmed standard, we provide a full refund and immediate compensation.
How can I place an order?
After specifications and prices are confirmed by both parties, you can provide a Purchase Order (P/O), and we will issue a Proforma Invoice (PI) for your payment.