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Frequently Asked Questions
How to confirm product quality before placing an order?
For in-stock standard products, you can apply for free samples. You only need to pay the shipping fee. For OEM customized products, we will produce according to your specifications and requirements for your confirmation.
How to place an order?
After confirmation between both parties, you can provide us with a Purchase Order (P/O), and we will issue a Proforma Invoice (PI) for you.
Do you provide OEM services?
Yes. We can formulate raw ingredients as required, and also provide processing for capsules, tablets, liquids and other dosage forms.
What payment methods do you accept?
We accept Telegraphic Transfer (T/T), cryptocurrencies (USDT, USDC, BTC), Western Union, business account transfers and PayPal.
How long is the lead time?
Small orders will typically be shipped within 3 days, while bulk orders are processed within 7-10 days.
What is your policy for after-sales service?
We promise that all our products are of top-quality. If the quality is not up to the agreed standard, we will provide a full refund and compensation immediately.