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Frequently Asked Questions
How to confirm product quality before placing an order?
For in-stock standard products, you can apply for free samples (shipping cost excluded). For OEM customized products, we will produce according to your specifications for your final confirmation.
Do you provide OEM services?
Yes. We can formulate raw ingredients as required and provide processing for various dosage forms including capsules, tablets, and liquids.
What payment methods are accepted?
We accept Telegraphic Transfer (T/T), cryptocurrencies (USDT, USDC, BTC), Western Union, business account transfers, and PayPal.
What is the expected lead time?
Small orders are typically shipped within 3 days. Bulk or wholesale orders usually require 7-10 days for processing.
How is the after-sales service handled?
We guarantee 100% top-quality products. If the quality does not meet the agreed standards, we provide a full refund or immediate compensation.
What are the storage requirements for these products?
The products should be kept in a cool, dry place. Most peptide powders have a shelf life of 2 years when stored correctly.