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Frequently Asked Questions
Are you a source factory?
Yes, we are a direct manufacturer with 12 years of production experience in the industry. We provide both corporate brand products and customized services.
What certificates do you have for your products?
We hold a comprehensive range of certifications including ISO 13485, ISO 22716, GMP, FDA, CE, ROHS, LVD, and BPA Free designs.
Do you offer OEM and private label services?
Yes, we specialize in customized orders, including private labels and custom logo services to meet your brand requirements.
Can I request a free sample before bulk ordering?
Yes, we can provide free samples. The initial shipping/sample cost is typically refunded once you place a bulk order.
What are your shipping and delivery methods?
We support major carriers like DHL, FedEx, as well as air and sea freight. We can also ship to your designated forwarder within China.
What is your after-sales service policy?
We handle all quality-related issues. If any goods are found to have quality problems within 10 days of receipt, we will provide professional solutions.
SehatiCore Supplement
